RETURNS & EXCHANGES

Our promise to you...
Lifted Loves you, and your business is important to us! If you are not completely satisfied with your purchase, just return it within 30 days from the shipping date and we will gladly exchange the merchandise or refund the purchase amount.

NOTE: Merchandise that has been washed, worn, or used may not be returned.

If this is a Warranty Issue please CLICK HERE

EXCHANGE YOUR ITEM
Email Orders@LiftedLife.com or Call Lifted Customer Service M-F 9am-5pm EST at 1-877-8-LIFTED(543833) to obtain a return authorization number (RA #).

Then we will create a new order for you.

RETURN YOUR ITEM
To process a Return, email Orders@LiftedLife.com or Call Lifted Customer Service M-F 9am-5pm EST at 1-877-8-LIFTED(543833) to obtain a return authorization number (RA #).

Please provide Lifted customer service with the following:
Name on the order
Order ID #
Name of the item you wish to return
Reason for the return 

Write your RA # on the outside of the box clearly so our team can clearly identify your return for swift processing.

Ship to:
Lifted Returns (write the RA # received from customer service on the outside of the box)
709 E. Dominick St.
Rome, NY 13440

You will be refunded the original purchase price when your order it is received by our warehouse.

IMPORTANT QUALIFIERS
- Returned packages will be refused if they arrive without a return authorization clearly written on the outside of the box.
- We reserve the right to add a 10% re-stock fee to packages arriving without a valid RA#.
- All items must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories.
- Do not mark or deface the original manufacturer containers in any manner.
- Packages must be returned prepaid.
- Refunds will only be made via the method in which the order was paid.
- We strongly suggest sending returns insured for the full value and with a tracking number to insure a full and prompt refund.
- If merchandise is damaged due to improper packing or packaging, refund or exchange may not be given per evo discretion.
- All shipping and insurance charges will be refunded for product shipped in our error.

WHEN WILL I RECEIVE MY REFUND?
Credits will be issued after the warehouse receives, inspects and process your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit card refunds can take up to 72 hours to reflect on your statement.